Shipping Policy

Last Updated: August 14, 2026

Welcome to Home Self Defense Products ("HSDP"). This Shipping Policy explains how we process and ship orders placed through our website. By placing an order, you agree to the terms outlined below.

Shipping Destinations

HSDP currently ships to addresses within the United States only. We do not ship internationally or to U.S. territories at this time. Orders with shipping addresses outside the United States may be canceled and refunded.

Order Processing

Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Processing time does not include shipping time. If there is a delay in processing your order, we will contact you as soon as possible.

Shipping Methods & Carriers

We ship using the following carriers:

• UPS - Ground and expedited services with tracking
• USPS - Priority Mail and other services with tracking

The carrier and service level for your order may be selected based on package size, weight, destination, and the shipping option chosen at checkout.

Delivery Timeframes

Estimated delivery times vary based on the shipping method selected and the destination address. Typical delivery timeframes are:

• UPS Ground: 1-5 business days depending on destination
• USPS Priority Mail: 1-3 business days depending on destination

Delivery times are estimates and are not guaranteed. Delivery may be affected by carrier delays, weather conditions, holidays, address issues, service interruptions, or other circumstances outside HSDP's reasonable control.

Shipping Rates

Shipping rates are calculated at checkout based on package weight, dimensions, destination, and the selected shipping method. Any applicable free shipping promotions will be automatically applied at checkout when eligible.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use the tracking number to monitor your package through the carrier's website.

We encourage customers to review tracking information and delivered packages promptly. If there is a delivery problem, please contact HSDP as soon as possible.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order. HSDP is not responsible for packages lost, delayed, or returned due to incorrect or incomplete address information.

If a package is returned to HSDP due to an incorrect address, the customer may be responsible for additional shipping charges to resend the order.

Lost, Damaged, or Stolen Packages

If your package is lost, damaged, or appears to have been stolen after delivery confirmation, please contact HSDP promptly so we can investigate and work with the carrier to resolve the issue.

For damaged packages, please retain all original packaging and product materials, as the carrier may require them for a claim.

P.O. Boxes & Military Addresses

USPS shipments can be delivered to P.O. Boxes and APO/FPO/DPO military addresses. UPS shipments cannot be delivered to P.O. Boxes and require a physical street address.

Backorders & Out-of-Stock Items

If an item in your order is out of stock or on backorder, we will contact you with an estimated restock date and available options, which may include waiting for restock, selecting an alternative product, or canceling the affected item for a refund.

Contact Us

If you have questions about shipping or the status of your order, please contact HSDP through the contact information provided on our website.